JESLYN offers a 30-day Warranty on Footwear. Warranty can be claimed under the following conditions within 30 days from the date of receipt of the product.
Damaged/Discolored Upper Material
Broken/Damaged Sole or Insole.
Note:
The warranty does not extend to fancy/delicate/decorative material and ornaments.
Fulfillment of claims against damages not covered under warranty will be at the sole discretion of the company.
Shipping Policy:
1. We provide Free Shipping for Card/Net Banking/UPI/COD purchases of INR 500 and above.
2. Any purchase below INR 500 (0 to 499) will be subject to a Convenience Fee of INR 49 per order.
3. A Convenience Fee is the extra amount that the Courier Company charges for delivering goods to your doorstep.
4. Shipping and Delivery of products will take 7 to 10 working days from the date of order/purchase. Please discount National holidays and Weekends (Saturday/Sunday).
Note: In case of Return and Refund against damaged products, this Convenience Fee will NOT be refunded.
Replacement/Exchange and Refund Policy:
1. You can claim a refund within 7 days from receipt of the product.
2. Once we receive the return request, we will schedule a reverse pick-up of the product. The pick-up process will be completed within 10 business days.
3. Product(s) should be unused and returned in resalable condition in the original box with shoe tags attached.
4. Product(s) with dirty soles, footprints, or any other visible signs of usage will not be accepted for return.
5. After we receive the product at our end, we will process your refund within 5 - 7 business days.
Note:
Return requests exceeding 7 days will not be entertained unless issues comply with those covered under the Warranty.
Damaged products will not be replaced with new products.
Any Issues Feel Free To Contact Our Support Team.
